📋 Device Services

Device & Claim Status

Check device lock status, register a support claim, or track an existing request.

Check Device Lock Status

Enter the device IMEI to check its current lock/unlock status and EMI payment details.

Dial *#06# on the device to get the IMEI
✅
Device Unlocked
EMI payments up to date
IMEI
StatusUnlocked
Next EMI Due15 July 2026
Pending Amount₹2,499
Finance PartnerABC Finance Ltd.
Need Immediate Help?
📞
Partner Helpline
+91 90049 49483 (Toll Free)
Mon–Sat, 9AM–7PM IST
💬
WhatsApp Support
+91 90049 49483
Quick response in business hours
🚨
Emergency Unlock
Call +91 90049 49483 for 24×7 emergency unlock (medical/safety situations)
Register a Support Claim

Report a technical issue with device locking/unlocking or platform integration.

✅ Claim registered! Your Claim ID: MEL-CLM-2026-XXXX. Our team will contact you within 4 business hours.
Track Your Claim

Enter your Claim ID or registered mobile number to check status.

— OR —

Claim Status
⏳ In Progress Updated: Today, 10:30 AM
✓
Claim Received
12 Jun 2026, 9:15 AM
✓
Assigned to Support Team
12 Jun 2026, 10:00 AM
⏳
Under Investigation
In progress
4
Resolution & Closure
Pending
💬